1. Verify the devices are configured to send traps to the SpectroSERVER system.
2. Verify there is not a firewall between the SpectroSERVER system and the device preventing the traps from getting to the SpectroSERVER system.
If the sniffer verifies the traps are being received at the SpectroSERVER system, then the trap packets can be analyzed to determine why Spectrum is not processing them as expected.