Can't cancel job because of ARF error

Products

• CA Workload Automation CA 7 Edition
• CA-7 JOB MGMT
• CA 7 Workload Automation

Issue/Introduction

Job is in the REQUEST queue with the following status: E-ARFERR and the job can't be canceled. How do I cancel this job?

 

 

Environment

Release: ESPSEV99000-11.3-CA-7-Extended Support Plus
Component:

Resolution

When a job is in ARF error status (E-ARFERR), you must first purge ARF from the job using the CA 7 command:

ARFP,JOB=####  (where #### is the  CA 7 job number)

 You should see message:

SPOF-00  JOB 0547 ARF REQUIREMENT PURGED.

Now you should be able to cancel the job.