When user is querying a DPO agent for Microsoft SQL Server 2000 in AView, got error in uv_net_svc.log file for Target_Server_Memory_KB (Legacy KB ID CNC TS31600 )

Products

• Deliver
• View
• CA eHealth

Issue/Introduction

Here are the steps to workaround this issue:

1. In %uvroot%\bin\ms2005.map, search for the following section:
iddmodsqlMemoryManagerTargservmem 1 GAUGE RONLY
INDEXEDON iddmodsqlMemoryManagerInstanceIdx
SCANVALUE Target_Server_Memory_KB

2. Add the following line immediately after the identified section:
RESERVEDFORFUTUREUSAGE

3. Recycle the SystemEDGE agent.

Note: This will make the Memory Available to the Server (KB) information irrelevant in AdvantEDGE View, for all Microsoft SQL Server instances (not limited to Microsoft SQL Server 2000) configured on the corresponding host.

Related Issues/Questions:
When querying a DPO agent for Microsoft SQL Server 2000 in AView, recive error in uv_net_svc.log file
Error: "01-10:28:26 (rtd_lib.c 599 rtd_get) error translating scan_name: Target_Server_Memory_KB"

Problem Environment:
eHealth Database Performance Option (DPO) v6.1
AdvantEDGE View
eHealth 6.1
Microsoft SQL Server 2000

Causes of this problem:
The following error occurs in the <installdir>\idd\log\uv_net_svc.log after querying a DPO agent for Microsoft SQL Server 2000 in AdvantEDGE View:

"01-10:28:26 (rtd_lib.c 599 rtd_get) error translating scan_name: Target_Server_Memory_KB"

(Legacy KB ID CNC TS31600 )

Environment

Release:
Component: VIEW