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Upgrade from eHealth 6.0 to eHealth 6.1 failed during Oracle 10g installation with OUI-10137 error (Legacy KB ID CNC TS31447)

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Article ID: 51967

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Updated On:

Products

CA eHealth

Issue/Introduction

Remove the EHORA10 line in Oracle 9i Home $NH_ORACLE_HOME/oraInventory/ContentsXML/inventory.xml file and redo the upgrade to resolve this OUI-10137 error

Related Issues/Questions:
Upgrade from eHealth 6.0 to eHealth 6.1 failed during Oracle 10g installation with OUI-10137 error
Error: "SEVERE: OUI-10137:An Oracle Home with name EHORA10 already exists at location <path to Oracle 10g Home>. Please specify another name for Oracle Home."
Error: "Oracle installer returned an error status of 255"

Problem Environment:
eHealth 6.1
Oracle 10g

Causes of this problem:
This issue occurred because of failed Oracle 10g installation during previous upgrade attempt

Changes affecting this problem:
Upgrade from eHealth 6.0 to eHealth 6.1


(Legacy KB ID CNC TS31447 )

Environment

Release:
Component: EHCON
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