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Is there a way I can send an email from Service Desk via the operating system command prompt?


Article ID: 51959


Updated On:


CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


The following steps can be used to send email using the pdm_mail command from the operating system command prompt.


Service Management 17.x


Step 1: Create a text file with the body of the message that need to convey. Ex: Content.txt

Step 2: From the operating system command prompt of application server. execute this below command.

pdm_mail -i -s "This is Subject request # CR400001" -e "[email protected]" -q < content.txt

This will send email notification to Specified Recipient [email protected]