Does the UPM installation has to be the same version as DSM/ITCM?

book

Article ID: 51912

calendar_today

Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA Server Automation

Issue/Introduction

Description:

Can R11 UPM exist with R12 or 12 with 12.5 etc..What about the upgrade scenarios?

Solution:

UPM versions and DSM/ITCM versions must always match, regardless of whether it is a new install or an upgrade:

UPM:11.2 SP4 gets paired with DSM 11.2 SP4, ITCM 12.0 gets paired with UPM 12.0 and the same for 12.5? dissimilar versions are not supported.

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component: