Does the UPM installation has to be the same version as DSM/ITCM?

Article Id: 51912

Status: Published

Updated On: 14-02-2018 07:01

Legacy Id: TEC525845

Products:

CA Automation Suite for Data Centers - Configuration Automation , CA Client Automation - Asset Management , CA Client Automation - IT Client Manager , CA Client Automation , CA Client Automation - Remote Control , CA Client Automation - Asset Intelligence , CA Client Automation - Desktop Migration Manager , CA Client Automation - Patch Manager , CA Server Automation

Issue/Introduction:

Description:

Can R11 UPM exist with R12 or 12 with 12.5 etc..What about the upgrade scenarios?

Solution:

UPM versions and DSM/ITCM versions must always match, regardless of whether it is a new install or an upgrade:

UPM:11.2 SP4 gets paired with DSM 11.2 SP4, ITCM 12.0 gets paired with UPM 12.0 and the same for 12.5? dissimilar versions are not supported.

Environment:

Release: UASIT.99000-11.2-Asset Intelligence
Component: