Updating SSL certificate passphrase using nhWebProtocol does not update passphrase in eHealth database (Legacy KB ID CNC TS30037)

Products

• EHEALTH
• CA eHealth

Issue/Introduction

At this time, there is a known workaround:

     a) Delete the apachessluser database user as follows:

        nhManageUsers -delete -user apachessluser

    b) Re-run the nhWebProtocol command using the new passphrase.

Additionally, the issue documented above has been resolved in the following release:

    eHealth 6.1 RTM and later

eHealth Service Packs are available for download at: Service Pack and Product Downloads. Please review the README file for each Service Pack prior to installing. CA recommends that users always keep eHealth current by installing the latest Service Pack available.

Related Issues/Questions:
Updating SSL certificate passphrase using nhWebProtocol does not update passphrase in eHealth database
Web hangs after installing new certificate with new password.

Problem Environment:
eHealth 6.0 SP02 and later


(Legacy KB ID CNC TS30037 )

Environment

Release:
Component: EHCON