Receiving error that the time zone must be set when starting eHealth server (Legacy KB ID CNC TS9952 )

Products

• CA eHealth

Issue/Introduction

Time zone variables differ by UNIX operating system type. If you use the wrong operating system environment variable setting in the nethealthrc.csh file, eHealth may fail to start and may generate a fatal error. The following examples show how to set US Eastern Standard Time (EST) on the Solaris and HP-UX platforms. You can substitute the time zone value that you want.

 

To set the time zone variable for Solaris:

 

1. Edit $NH_HOME/nethealthrc.csh
2. Enter the following to set the time to EST:

 

setenv TZ "US/Eastern"

 

For more information on valid Solaris settings, refer to $NH_HOME/sys/timezone.SOL.txt.
To set the time zone variable for HP-UX:

 

1. Edit $NH_HOME/nethealthrc.csh.
2. Enter the following to set the time to EST:

 

setenv TZ "EST5EDT"

 

For more information on valid HP-UX settings, refer to $NH_HOME/sys/timezone.HP.txt.

Related Issues/Questions:
Receiving error that the time zone must be set when starting eHealth server
How to set the time zone for eHealth on Solaris
Error:"fatal internal error: your machine is set to a time zone 'est5edt' which ehealth does not support. cos/cos set timezone env var"

Problem Environment:
eHealth


(Legacy KB ID CNC TS9952 )

Environment

Release: LHBASC99000-6.2-eHealth-Live Health Upgrade Elements
Component: