CAM Communication problem when using port 4105 (TCP).

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

When CAM is configured on some machines to use port 4105 (TCP), CAM communication to some machines does not work.

camping fails with the error:
camping TTL expired (2) Message returned : Network error

Environment

Client Automation - All supported versions

Resolution

Starting on Client Automation r12, a new service "CA Connection Broker" is installed on all ITCM Components (Manager, Servers and Agents).

This service executes the process csampmux.exe. The path of this component is defined by the environment variable CSAM_SOCKDAPTER.

By default this service listens on TCP port 4105 and forwards the TCP frames to the target machine via port TCP 7163 (cacsambroker).

Therefore, make sure that TCP port 7163 is enabled in both directions on the Firewall.