Attribute width and height settings in an object list display do not work properly.
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Attribute width and height settings in an object list display do not work properly.

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Article ID: 51824

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The attribute column width and height in an object list are configurable in Studio; they can be configured as a fixed length mode or as a relative length mode. They, however, are not displayed as were configured. Some symptoms have been reported but more might be observed.

  1. The fixed length mode is not working whatever the character length is set.
  2. Setting widths as a relative length in %, the displayed length in application is not what configured; usually much shorter except the Description field.
  3. The Description field width, which can take many characters, is automatically adjusted regardless the setting. And Word Wrapping is not working even it is ticked.
  4. If a few more attributes are added into the column, all of them would fit into the display full length automatically regardless the setting. If more attributes are kept been added then the full column filed length is extended and a field bar indicator appeared at the bottom but attribute widths do not look like as are configured.

Example for "Status" attribute in the "Issue" list.

  1. Login to the application as an administrator user
  2. Administration, Studio: Obects, Issue, Views, List [Fields]
  3. For the 'Status' attribute, click properties icon
  4. Configure "Column Width", "Width", or "Height"
  5. Navigate to Home, Projects, open a project and navigate to the 'Risk/Issues/Change' tab
Expected Results: Column Height and Width are displayed according to whatever the settings.
Actual Result: The Column Height and Width settings do not make any different in the list display.

Environment

Release: 451-101-15.3-Clarity-Creator User License
Component:

Resolution

There is no resolution to the underlying issue of configuring the column attribute spacing.
CA Engineering have reviewed CLRT-39727 and closed it, as this part of the product technology is not planned to be changed at this time. 
For more details please review the Customer Reported Defect Resolution Policy for Clarity.  
Different use cases that do not work may be reported to CA Technical Support for tracking, and potential inclusion in the event that this technology stack is refreshed at a later time.

WORKAROUND
You may pad column titles to give extra space where required. For example, add "____________" as a prefix and suffix for the Description column label:

"____________Description____________".