When contact is lost to a Pingable model in Spectrum, the Pingable model turns BLUE and not RED as expected.

Article Id: 51817

Status: Published

Updated On: 30-09-2020 07:53

Legacy Id: TEC518168

Products:

CA Spectrum

Issue/Introduction:

When contact is lost to a Pingable model in Spectrum, the Pingable model turns BLUE and not RED as expected.

Cause:

Out of the box, Pingable models are considered "insignificant" models. An "insignificant" model in Spectrum is configured by setting the Value_When_Red attribute id 0x1000e to a value of "0" zero. When contact is lost to an "insignificant" model, Spectrum asserts a BLUE condition.

Environment:

Release: Any
Component: SPCAEM: Events and Alarms

Resolution:

To change an "insignificant" model into a "significant" model, change the value of the Value_When_Red attribute id 0x1000e to a value greater than "0" zero.

Additional Information:

Please reference the "How Model Category Affects Contact Status" section of the documentation for more information.