ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Clarity: Process does not auto-start when a new idea is created via XOG.
Article ID: 51814
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Description
DETAILS:
Idea process does not auto-start on create when you XOG write a new idea on Clarity 12.0.5 or 12.0.6.
STEPS TO REPRODUCE:
- Create a simple process that auto-starts on create of an idea.
- Test the process to make sure that it works when you create an idea via the UI.
- XOG write a new idea into Clarity.
EXPECTED RESULT: The process you created will; auto-start.
ACTUAL RESULT: The process does not auto-start. No event is raised when the idea is xogged into Clarity.
TECHNICAL DETAILS:
No event is raised on the events tab.
This works on Clarity 12.0 base through 12.0.3. 12.0.4; has not been tested yet.
Solution
WORKAROUND:
Run the process on-demand.
STATUS/RESOLUTION:
Resolved in Clarity 12.1.1
KEYWORDS: CLARITYKB, process, bpm, autostart, xog, idea, CLRT-53936, clarity12resolved, clarity1211resolved.
Environment
Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component:
Component:
Feedback
Yes
No
Powered by
