Unable to login to SPECTRUM eHealth integration after running nhWebSso command

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Article ID: 51788

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Unable to login to SPECTRUM eHealth integration after running nhWebSso command

Cause

Possible root cause was the -disableFallback option was used when running nhWebSso

Environment

Release: Any version of Spectrum integrated with eHealth
Component:

Resolution

When using the command nhWebSso to enable Single Sign On on the eHealth server, do not use the option -disableFallback.

Using the option -disableFallback  will actually disable the Single Sign On capability. . Run the command with the default options and authentication should complete successfully.

The syntax of the command should be:

nhWebSso -hostname <hostname> -idleTimeout 10

Additional Information

Please reference the "How to Enable One-way Authentication from CA Spectrum to CA eHealth" section of the documentation for more information.