Remote SPECTRUM OneClick user consoles are timing out

Products

• Spectrum

Issue/Introduction

OneClick clients are disconnecting

Resolution

Increase the session timeout value to 10 minutes or more as needed in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file. A restart of the SPECTRUM tomcat/oneclick service is required after making the change.

 

  <context-param>
    <param-name>com.aprisma.spectrum.sessionTimeout</param-name>
    <param-value>10</param-value>
    <description>
        This parameter is the session timeout in minutes for OneClick clients.
    </description>
  </context-param>