SPECTRUM"s Network Configuration Manager (NCM) fails with the following error when trying to capture a configuration from a device: Could not connect to the ncmservice. (Legacy KB ID CNC TS30800)
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Article ID: 51777
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Updated On:
Products
CA Spectrum
Issue/Introduction
The attributes that SPECTRUM captures on the physical device contained special characters (ie. %, & , umlaut, etc), which causes the problem. Remove the special characters from the entries on the device and the capture will be successful.
Related Issues/Questions: SPECTRUM's Network Configuration Manager (NCM) fails with the following error when trying to capture a configuration from a device: Could not connect to the ncmservice. Service 'spectrum01/ScmService ' didn't exist Attempting to bind 'spectrum01/ScmService' Configuration Manager - Capture failed for host running configuration file from device "X" of type Rtr_Cisco on landscape "X" initiated by user spectrum. Specific error: Could not connect to the ncmservice: System exception: 1330446337 1 minor code 1330446337 spectrum failure to connect to NCMService
Problem Environment: swbug021994 SPECTRUM 9.0 Apps
Causes of this problem: The issue is due to special characters on the device.
(Legacy KB ID CNC TS30800 )
Environment
Release: SPPREM05900-9.1-Spectrum-Infrastructure Manager-Premium Suite Component: