Large Delta polling errors are occurring all the time on ifOutOctets for 1 GB ports monitored by SystemEDGE (Legacy KB ID CNC TS25909 )

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Article ID: 51770

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Updated On:

Products

CA eHealth

Issue/Introduction

eHealth and SystemEDGE are both currently working as designed.  SystemEDGE does not currently use high capacity counters such as ifHCInOctets and ifHCOutOctets and eHealth is legitimately displaying large delta errors.

Related Issues/Questions:
Large Delta polling errors are occurring all the time on ifOutOctets for 1 GB ports monitored by SystemEDGE
Large delta errors occur continuously on SystemEDGE interface elements polled by eHealth
Fast polling does not resolve large delta errors for SystemEDGE interface elements polled by eHealth
Error in messages.stats.log for 1 GB interface on SystemEDGE server: "Pgm nhiPoller[Net]: Received large delta from 'serverName-1691-SH-enet-port-2'. Poll is dropped (OID in error is ifOutOctets."

Problem Environment:
SystemEDGE
eHealth
Poller

Additional Information:
nhSnmpTool with the "-POLLsa -s 30" arguments indicates that the counter is not decrementing



(Legacy KB ID CNC TS25909 )

Environment

Release: LHBASC99000-6.2-eHealth-Live Health Upgrade Elements
Component: