The agent (FTP client) is not able to receive the files, and the following errors is observed in the agent transmitter.log:
'MAIN STATE FAILED SetEnd Status(Connection reset) Cmpc(1) Plugin(FtpPlugin) User(<username>) Host(<hostname>)'
Users may experience connection reset when the FTP client in the CA WA (dSeries) agent tries to get files. This is common if the agent is behind the firewall.
Please do the following:
Note: Please make sure that all the FTP related ports are allowed through the firewall.