If having trouble loading Live Reporting, check the java console. If you see an error that it can't load MainApplet, try the following workarounds:
1) Use a JVM that is earlier than 1.6.10.
2) Use FireFox instead of IE.
3) Don't use an auto proxy configuration script that contains calls to isInNet.
*The isInNet function is returning false in many cases where it should be returning true. This means that requests to local systems would incorrectly go through the proxy. When the url doesn't contain the domain name, our proxy was prepending a "www." and appending a ".com" to the hostname which is also wrong.
4) In the Java control panel, switch to using an explicit proxy rather than an auto proxy configuration.
5) In our case, switching to a Fully Qualified Domain Name in the URL of the browser helped because the proxy didn't redirect the url.
load: class com.ca.chart.MainApplet.class not found.
java.lang.ClassNotFoundException: com.ca.chart.MainApplet.class
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed:http://txz1/web/com/ca/chart/MainApplet/class.class
at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 7 more
Exception: java.lang.ClassNotFoundException: com.ca.chart.MainApplet.class