SPECTRUM Report Manager scheduled report failed due to error: destination DLL disabled. [CrystalEnterprise.DiskUnmanaged]

Products

• CA Spectrum

Issue/Introduction

SPECTRUM Report Manager (SRM) scheduled report failed due to error: destination DLL disabled. [CrystalEnterprise.DiskUnmanaged]

Environment

Release: Spectrum 10.2 and below integrated with BOXI
Component: SPCRPT

Cause

A SPECTRUM Report Manager scheduled report can fail with this error because File System Destination is not set for CrystalReportsJobServer.

Resolution

To set the File System Destination for CrystalReportsJobServer:

1. Launch Business Objects Central Management Console from OneClick Administration page -> Administration -> Report Manager -> Report Manager Admin Tools -> Business Objects Administration (CMC)
   
   
   
   
2. Log in as Administrator
   
   
3. Click Servers.
   
   
   
   
4. Select CrystalReportsJobServer, click Action, and select Destination menu item.
   
   
   
   
5. Select File System in the Destination field and click Add.
   
   
   
   
6. Click Save & Close button.