Best practices for backup and restore of Business Intelligence XI Release 2 that is included with Service Desk R12.1.

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description

It is important to implement procedures to mitigate data loss, optimize data recovery, and minimize the delay before resumption of normal business operations in the event of a failure or loss of a Business Objects system.

Solution

SAP publishes best practices documents regarding Business Intelligence.

In terms of best practices for the backup and recovery of a Business Object XI Release 2 environment, please refer to the document 'Business Objects XI Release 2 Back up and Recovery Best Practices.pdf'.

Environment

Release:
Component: SDBOXI