After adding an attachment attribute (multiple document or single) to an object list view, you see the following error:
System error. Contact system administrator.
I have replicated this issue on both the idea and project objects. So, this probably happens on all objects.
STEPS TO REPRODUCE:
EXPECTED RESULTS: Your Idea or Project List will display successfully.
ACTUAL RESULTS: You will get "System error. Contact your system administrator."
Under Oracle or MSSQL, you will see the following error or similar in the app-niku.log:
ERROR 2013-08-04 16:03:08,908 [http-80-11] niku.xql2 (admin:5007282__-14def40d:pma.ideaList) Internal Processing exception
com.niku.odf.griphendor.GriphendorException: org.w3c.dom.DOMException: INVALID_CHARACTER_ERR: An invalid or illegal XML character is specified.
Caused by: org.w3c.dom.DOMException: INVALID_CHARACTER_ERR: An invalid or illegal XML character is specified.
... 46 more
If this happens to a custom attribute, do the following:
NOTE: There is no workaround if this problem occurs to an out-of-the-box attribute.
Resolved on Clarity 13.2
KEYWORDS: CLARITYKB, CLRT-56751, clarity13resolved, clarity132resolved.
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus