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How to define Remote Control Permissions on each group by adding users to the Remote Control Permissions folder within the group's details section?


Article ID: 51710


Updated On:


CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA Server Automation


In the DSM Explorer, drill down to Remote Control -> Root Address Permissions. Right-click the user account in the right pane and select properties.

<Please see attached file for image>

Figure 1

After a user has been selected, each of the following permissions can be set to "allow" or "deny."

  • View
  • Stealth view
  • Classroom
  • Exclusive Control
  • Secure Control
  • Chat
  • Send Files
  • Receive Files
  • Require Local Confirmation
  • Record
  • Record on Host

You can also call the Address Book properties dialog box by right clicking on Remote Control Permissions under All Computers and selecting Properties. Here you can specify if the Group should be in the remote control address book, and if you want it to inherit the Remote Control permissions of its parent.

There is also the option to "override permissions" on derived groups. This forces the same permissions onto the groups that this group contains, and all their subgroups.

<Please see attached file for image>

Figure 2


Release: UASIT.99000-11.2-Asset Intelligence


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