Error 'could not insert a NULL value into BPM_DEF_ASSIGNEES.PRINCIPAL_ID' when performing a XOG write action on Clarity Content.
Add-ins (just the processes) if your default language is set to something other than English.
This can happen during an upgrade of the PMO Accelerator or implementation of upgraded system content if the Clarity administration user account settings for the Language is set to a Non-English value. The upgrade activities are performing a XOG write action and if the 'admin' user does not have an English Language account setting, the action fails with this type of error message on some specific data being inserted into the database.
Steps to Reproduce:
Expected: Content will XOG in without errors.
Actual: Error 'could not insert a NULL value into BPM_DEF_ASSIGNEES.PRINCIPAL_ID'.
Set the XOG user's default language to English If the XOG user is 'admin', have the 'admin' user login and navigate to Account Settings and change the Language to English.
Use the identified steps to change the language of the administrator user before performing the upgrade to avoid this error.
Keywords: CLARITYKB, CLRT-21964, wnf, clarity13open
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus