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Importing tasks via XOG results in duplicate tasks.

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Article ID: 51679

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When updating project tasks via XOG, existing tasks are not updated. New, duplicate, tasks are created instead

Steps to Reproduce:

  1. Create a project with tasks (make sure the tasks have no task IDs assigned)
  2. XOG it out
  3. XOG it back into the same server

Actual Result: Created tasks are listed twice, while resources and effort are not.

Cause

XOG task write operations are required to have a taskID defined. If taskID is empty, XOG will create a new task instead.

Resolution

The only way to overcome this situation is by filling the taskID in the XOG write files.

Workaround:

In order to avoid this duplication you can do the following:

  • In Studio, on the task object, mark the task ID attribute as required.
  • This will force the user to provide a task ID in order to create a task.
  • Once the ID has been provided, the duplication will be avoided.

The export of internalID is for diagnostic purposes and is ignored on import.