Steps to setup users in EIAM (EEM) with Active Directory

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Article ID: 51655

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA Compliance Manager for z/OS CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Configuring EIAM with AD

  1. Login to EIAM Application in EIAM as EIAM administrator. (Username: EiamAdmin/Password: Corresponding EIAM password) Choose Global in the Application dropdown.

    <Please see attached file for image>

    Figure 1

  2. Click the Configure Tab.

    <Please see attached file for image>

    Figure 2

  3. Select EEM Server.

    <Please see attached file for image>

    Figure 3

  4. Choose Global Users/ Global Groups.

    <Please see attached file for image>

    Figure 4

  5. Select Reference from an External Directory.

    Give the corresponding Microsoft AD details of the network.

    Save the information. The Status of External Directory bind succeeded will turn green.

  6. Click on Refresh Status. The Status of External directory data is loaded will turn green.

    The Active Directory is now attached.

  7. Click on Manage Identities.

    <Please see attached file for image>

    Figure 5

  8. Click on Go. You will see the list of all users associated with the Microsoft AD under the users node.

Configuring SWCM Application in EIAM with AD

  1. Login to CASWCM application in EIAM as the EIAM administrator (UserName: EiamAdmin/Pasword: Correponding EIAM password).

    Note: Do not use CASWCMAdmin/CASWCMAdmin - This is the SWCM administrator username and password.

  2. Click on Manage Identities.

  3. Under Search Users, Choose Global Users and search for the user whom you would want to add under CASWCM Users.

  4. Click on Add Application User Details.

  5. To add the user as CASWCM Users (limited user rights)

    Choose CASWCM Users from the Available User Groups and Move it to the Selected User Groups.

    To add the user as CASWCM Admin.

    Choose CASWCM Admin from the Available User Groups and Move it to the Selected User Groups.

  6. Logout and Login to CASWCM application as the user.

Environment

Release:
Component: BITCM

Attachments

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