TCP and UDP Ports used by SuperAgent ( Legacy KB ID NTQ 00000714 )
Article ID: 51645
CA Application Delivery Analysis MTP (NetQoS / ADA)
ISSUE What ports does SuperAgent use? To ensure proper communication between SuperAgent's Master Console and Collectors, it is desired to know which ports must be open for proper firewall configurations, etc. NOTE: Resolution depends on SuperAgent type: (A) Standalone or (B) Distributed.
RESOLUTION A (Standalone SuperAgent) The following ports should be open: Outbound UDP 53 - DNS TCP 25 - SMTP Email reports UDP 161 - SNMP UDP 162 - Traps ICMP Inbound ICMP Administrator and Users to Web GUI TCP 80 Remote control of the server TCP 5800 TCP 5801 TCP 5900 TCP 5901 - VNC TCP 3389 - Remote Desktop
RESOLUTION B (Distributed SuperAgent) The following ports should be open: Master Console (Outbound) UDP 53 - DNS TCP 25 - SMTP Email reports Collector (Outbound) UDP 161 - SNMP UDP 162 - Traps ICMP Collector (Inbound) ICMP Administrator and Users to Web GUI TCP 80 Remote control of the server TCP 580 TCP 5801 TCP 5900 TCP 5901 - VNC TCP 3389 - Remote Desktop Master Console to Collector TCP 1000 - SA Messenger <--- 1000 and 1001 are for status messages. TCP 1001 - SA Investigation <--- off incidents and investigations (keep-alives). TCP 3306 - MySQL <--- only applies to v6 or earlier! TCP 8080 - For the master batch service to pull data files from the Collector. Collector to Master Console TCP 3306 - MySQL TCP 1001 - SA Investigation <--- off incidents and investigations and are for status messages (keep-alives). ? Master Console to Gigastor TCP 1001 Gigastor to Aggregator UDP?9995 ? In addition to the normal ports from previous SuperAgent product releases, 8.0+ introduces the following new components and ports when WAAS, GigaStor, or NAM are used: On Master Console: Data Transfer Manager service (WAAS only) listens on TCP 7878 for WAE and FlowAgent module. The service adds WAE to configuration and gives out Aggregator-WAE assignments. On Aggregator: Data Transfer Manager service (WAAS only) listens on TCP 7878 for WAE and FlowAgent module. It communicates the configuration to WAE and receives data. The service also talks on TCP 3306 to MySQL on the Master Console to retrieve configuration and update transient source information, such as the "clock_delta" and "data_time". SuperAgent Service (GigaStor only) listens on UDP 9995 for GigaStor Reader. On GigaStor: Manager Service listens on TCP 1001 for the Master Console. Reader Service talks on UDP 9995 to SuperAgent Service on Aggregator. On WAE: The FlowAgent talks on TCP 7878 to Master Console and Aggregator. On NAM: The NAM forwards flow data to SuperAgent Standalone or Master Console on UDP 9996. On Multiport Collector: The SuperAgent Master Console uses a web service interface over port 8080 to communicate with Multi-Port Collector The MTP uses 3306 to talk to the SuperAgent Master Console MySQL Port 80 is used for web administration