If you update a read-only or enter once attribute via a gel script in a process that autostarts on create, create a new instance of the object and click Save, and then click Save again, the change made by the process will be overwritten.
STEPS TO REPRODUCE:
EXPECTED RESULTS: The value should not be overwritten when you click on save.
ACTUAL RESULTS: The value is overwritten when you click on Save.
Hit refresh instead of Save when you see the Edit screen.
This issue has been documented as CLRT-50827 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Technical Support.
KEYWORDS: custom Object, CLRT-50827, read-only attribute, enter once attribute, GEL script, process, bpm, clarity12open
Release: NCSVCS05900-8.1-Clarity-Service Connect-for MS-SQL