Polling error for disk element causes whole poll to drop (Legacy KB ID CNC TS32384 )

Products

• CA eHealth

Issue/Introduction

The issue documented above has been resolved in the following release(s):

     eHealth 6.0 Service Pack 06  

eHealth Service Packs are available for download at: Service Pack and Product Downloads. Please review the README file for each Service Pack prior to installing. CA recommends that users always keep eHealth current by installing the latest Service Pack available.

Related Issues/Questions:
Polling error for disk element causes whole poll to drop
error: "Error nhiPoller[Net] Pgm nhiPoller[Net]: Sql Error occurred during operation: 'ORA-01426: numeric overflow 6=WARNING - Oracle Error!"
error: "Error nhiPoller[Net] Pgm nhiPoller[Net]: Unable to add 'network element' data to the database, dropping this poll.
error: "Error nhiPoller[Net] Pgm nhiPoller[Net]: Sql Error occurred during operation: 'ORA-01426: numeric overflow'; possible problem data is: element id: 1939947, sampleTime: 1248182692 for table nh_stats0_1248184799."

Problem Environment:
Problem Ticket: PRD00041071
eHealth 6.0

Causes of this problem:
The value from the agent is an octetstring. The MTF needs to have the octetStringFloat function added to the variable.

Changes affecting this problem:
The $NH_HOME/poller/checkpoint-hardDisk.mtf was updated to include the octetStringFloat function


(Legacy KB ID CNC TS32384 )

Environment

Release:
Component: EHCON