Getting errors when I try to execute JCL received from CA via email

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Article ID: 51617

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Updated On:

Products

CA Alchemist CA Teleview TELEVIEW- PACKAGE CA TPX - Session Management TPX- PACKAGE CA Vman Session Management for z/OS TPX SESSION MANAGEMENT

Issue/Introduction

Description:

When I try to execute JCL received from CA via email, it fails or gets erroneous results. Why does this happen?

Solution:

It is possible that your email program is removing necessary line breaks. This can cause multiple JCL lines or instream data such as SYSIN to be merged into the same line.

For Microsoft Outlook, check if you have this message at the top of the email, just above 'From': Extra line breaks in this message were removed.

If you click that message and then choose 'restore line breaks', it will restore the extra line breaks and the message is then listed correctly.

This feature in Outlook can be found by selecting 'Tools' then 'Options' then 'E-mail Options'. In 'Message handling' it is 'Remove extra line breaks in plain text messages'.

Environment

Release: NVINAM00200-5.2-TPX-Session Management-Access Management package
Component: