CA Business Intelligence R3 installation and configuration for CA Service Desk Manager R12.x

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

This document provides detail steps for installing and configuring CA Business Intelligence R3.1 with CA Service Desk Manager R12.X on a Windows 2008 R2 server.

Solution:

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Environment

Release:
Component: ARGIS