Can the version/copy of Business Intelligence that comes with Service Desk r12.x be used to report against other 3rd party software?

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Article ID: 51605

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Solution

No.

The OEM license under which SAP Business Objects is provided with CA Service Desk can ONLY be used with CA Products.

If the client wishes, they can directly contact SAP Business Objects to inquire about the cost to convert the OEM license to a commercial license so that Business Objects can be used with any other product, in addition to CA Products.

Environment

Release:
Component: SDBOXI