Spectrum devices go into suppressed state but there are no suppressed alarms

Products

• CA Spectrum

Issue/Introduction

Spectrum devices go into suppressed state but there are no suppressed alarms

Cause

Suppressed alarms are hidden by default

Environment

Release: Any
Component:

Resolution

1. Log into OneClick as an ADMIN user

2. Find and select the VNM model

3. Click on the Information tab in the Component Detail panel

4. Find and expand the Alarm Management subview

5. Set "Disable Suppressed Alarms" to No

6. Set your alarm filter to display suppressed alarms

7. Set the table preferences in the Explorer tab of the Navigation panel to display the suppressed alarm count