Details: When we create new custom objects the object name does not appear as a link on the left hand navigation menu nor is available in the menu manager to be viewed or added.
Steps to reproduce:
Expected Results: To have access to the new object via the left hand navigation menu
Actual Results: Link is missing
Root Cause: Data corruption.
Solution: The menu section "Custom Objects" is likely marked as "hidden" in the database.
The record for "Custom Object" section resides in table "CMN_MENU_ITEMS". This is record is seeded in Clarity with ID = 5000017
In the database, the value of "IS_HIDDEN" column for this record is likely set to 1, which is making this menu section invisible, thus all the menu items underneath are invisible as well.
The issue can be fixed by setting value of IS_HIDDEN column for this record to null, with a simple SQL query as given below.
UPDATE CMN_MENU_ITEMS SET IS_HIDDEN = null WHERE ID = 5000017
Keywords: navigation menu custom object invisible.