Unable to purge all notifications at once in Organizer -> Notifications

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Article ID: 51563

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

Details:

In Organizer -> Notification tab, a large amount of notifications could pile up to a few thousand or more. Currently they can be purged only page by page via UI. This is time consuming but it is by design. Some users want to purge them at once but Clarity does not have out of the box function to purge all of them at once.

Steps to Recreate:

  1. Go to Home -> Organizer -> Notifications

  2. Try to purge a large number of notifications at once.

Expected Results: Functionality to purge all notifications at once.

Actual Result: Purge notification page by page by clicking and time consuming.

Solution:

Workarounds:
Purge the notification page by page by manually.

Status/Resolution:
This issue has been documented as ERQ CLRT-15367 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Support.

Keywords: CLRT-15367, organizer, notification, purge, many, at once, clarity12open.

Environment

Release:
Component: STUDIO