Clarity: How to avoid duration to be reset to 0 days in MSP when a task has no actuals or ETC and is 0% completed?

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Description:

This behavior is working as designed when launching the project from Clarity to MSP:

• A task with no Actuals or ETC and 0% completed: It will set duration to 0 days.
  
  
• A task with no Actuals or ETC and 100% completed: It will set duration with the right amount of days.

Solution:

1. Go to the Task Object--> Views--> Task Properties--> Layout Edit.
   
   

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2. Go to the General Section.
   
   

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3. Select the available field Fixed Duration and add it as selected.
   
   

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4. Go to the Task Object--> Attributes and select the Fixed Duration attribute and click the Default option.
   
   

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5. Submit it.

If "Fixed Duration" is set to 'yes', it will keep the duration shown in Clarity UI when launching the project to MSP.

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Keywords: CLARITYKB, microsoft project, scheduler, scheduling

Environment

Release:
Component: PROJECTS