How to log in to Spectrum OneClick when Single Sign-On (SS0) - Embedded Entitlements Manager (EEM) authentication fails.
You are unable to log in to OneClick and get error:
"SPECTRUM OneClick - Authorization Failure, Authorization failed. Ensure the user name and password are valid." Error seen in stdout.log: 2010-05-14 15:45:56.595] EEMSSOContext::authenticateWithPassword - EEM Error Attaching to Backend... [resource=/spectrum/][username=spectrum] [2010-05-14 15:46:23.815] EEMSSOContext::authenticateWithPassword - EEM Error Attaching to Backend...
Release: Any
Component: SPCOCK
Normally this kind of a deadlock situation happens when you are authenticating only against the EEM server and not locally on the SpectroSERVER. If the LDAP server becomes unavailable, you will not have the ability to log in to Spectrum and there will be no way to disable the Single Sign-On in the Spectrum Web Administration options.
To set the authentication to bypass the EEM server, do the following:
There are two options here, either add additional users to EEM for the non-LDAP integration or disable Single Sign-On in Spectrum Web Administration.
Note: Removing or renaming the files in the $SPECROOT\custom\sso\config directory will not work.