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Configuring the Web Agent, this one reports error : Unable to get key: 4301
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Article ID: 5143
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Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
Issue/Introduction
I'm installing and configuring a Web Agent, and I've got this error reported in the configuration log file :
WARNING - Key error: Unable to get key: 4301 Host Registration failed: "/app/siteminder/webagent/bin/smreghost"
Cause
The registration process reports this error because it cannot reach the Policy Server ports.
Environment
Web Agent 12.52SP1CR01
Resolution
Check that there's nothing between Web Agent and Policy Server which would block access to those Policy Server ports 44441, 44442 and 44443. Insure also that the Policy Server is up and running and actually listen on these ports.