mdb upgrade failed, can't create database

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Article ID: 51400

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

The upgrade of the mdb failed, the log of the mdb install log report
"Current user cannot create a database"

Solution:

The user installing the mdb must have the sysadmin role in the sql server.

Environment

Release:
Component: ARGIS