mdb upgrade failed, can't create database

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

The upgrade of the mdb failed, the log of the mdb install log report
"Current user cannot create a database"

Solution:

The user installing the mdb must have the sysadmin role in the sql server.

Environment

Release:
Component: ARGIS