Exit code 1619 indicates possible error [SDM228001]
book
Article ID: 51375
calendar_today
Updated On:
Products
CA Client Automation
Issue/Introduction
The upgrade of DSM Agent or the installation of an MSI package fails with error:
Exit code 1619 indicates possible error [SDM228001]
The SDLIBRARY$ share is created on the Scalability Server and is used by the agents for
the installation of applications if the agent is configured to use the "Internal - NOS" download
method (default). The above error occurs if the agent is unable to access the SDLIBRARY$ share.
Environment
Client Automation - All versions
Resolution
On the Scalability Server do the following:
Open Administrative tools -> Local Security Settings.
Under Local Policies -> Security Options set the following policies:
"Network access: Do not allow anonymous enumeration of SAM account and shares" = Disabled "Network access: Let everyone permissions apply to anonymous users" = Enabled
If "Network access: Restrict anonymous access to Named Pipes and Shares" is set to
Enabled, add pipe SRVSVC in the list "Network access: Named Pipes that can be