Using the following configuration, the Post Incidents Job does not evaluate the 'Resource' value correctly for the transaction and picks incorrect rate in the matrix. If the matrix does not include the specified Resource, the job will pick a row when it should be expected that the job generate a Processing Error for the Incident Transaction. If the matrix includes the specified Resource, the job should pick the correct rate.
Steps to Reproduce:
This issue has been documented and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Support.
Keywords: CLARITYKB, CLRT-57664, clarity12open, ppa_getmatrixmatch, imm_txn_pkg, get_imm_rateinfo, demand management.
Release: ESPCLA99000-12.1-Clarity-Extended Support Plus