Clarity: System Error occurs while accessing subpage of the baseline object
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Clarity: System Error occurs while accessing subpage of the baseline object

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Article ID: 51370

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

DETAILS:

System Error occurs while accessing subpage of the baseline object

STEPS TO REPRODUCE:

  1. Admin tool->Clarity Studio->Objects, select the baseline object.
  2. Go to Views-> In Baseline Revision Properties, click on [Layout: Edit]
  3. click Create Subpage -> Fill all fields and click submit
  4. Click on the Subpage and select create a Section.
  5. Optional: In the section add attributes
  6. Save changes and publish.
  7. In Main APP->Go to projects->Select any project->Go to Baseline
  8. Create a new baseline and Save
  9. Select the created baseline and navigate to the subpage created.

EXPECTED RESULTS:

To see the subpage without error

ACTUAL RESULTS:

Error: System error. Contact system administrator.

TECHNICAL DETAILS:

Error from app-niku.log:

ERROR 2010-01-21 17:54:25,578 [http-80-54] niku.xql2 (canfr01:21330556__-4aa5c14c:projmgr.baselineRevisionProperties) Internal Processing exception 
java.lang.NumberFormatException: For input string: "5.091081E6" 
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48) 
at java.lang.Long.parseLong(Long.java:412) 
at java.lang.Long.<init>(Long.java:671) 
at com.niku.odf.view.xbl.ViewLocator.postProcess(ViewLocator.java:87) 
at com.niku.xql2.XQLVisitor.postProcess(XQLVisitor.java:1355) 
at com.niku.union.xml.dom.DOMWalker.postProcess(DOMWalker.java:210) 
at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:94) 
at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92) 
at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92) 
at com.niku.union.xml.dom.DOMWalker.traverse(DOMWalker.java:36) 
at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:239) 
at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:280) 
at com.niku.xql2.binding.ServiceControlBindingXql.processFile(ServiceControlBindingXql.java:393) 
at com.niku.xql2.binding.ServiceControlBindingXql.getDocument(ServiceControlBindingXql.java:258) 
at com.niku.xql2.binding.ServiceControlBindingXql.processRequest(ServiceControlBindingXql.java:142) 
at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:759) 
at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:213) 
at com.niku.union.web.WebServiceAdapter.processRequest(WebServiceAdapter.java:195) 
at com.niku.union.web.PortletController.processServiceRequest(PortletController.java:1323) 
at com.niku.union.web.PortletController.processAuthorizedPortlet(PortletController.java:861) 
at com.niku.union.web.PortletController.processPageActionRequest(PortletController.java:381) 
at com.niku.union.web.PortletController.processRequest(PortletController.java:160) 
at com.niku.union.web.WebActionController.processAction(WebActionController.java:1090) 
at com.niku.union.web.WebActionController.processRequest(WebActionController.java:170) 
at com.niku.union.web.WebControlServlet.service(WebControlServlet.java:319) 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) 
at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:121) 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) 
at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:29) 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) 
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) 
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) 
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) 
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) 
at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:482) 
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) 
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) 
at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:835) 
at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:640) 
at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1286) 
at java.lang.Thread.run(Thread.java:595)

Solution:

WORKAROUND:

None

STATUS/RESOLUTION:

This issue has been documented as CLRT-50255 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Technical Support.

KEYWORDS: ClarityKB, studio, CLRT-50255, baseline, subpage, System Error, Contact System Administrator, java.lang.NumberFormatException, clarity12open

Environment

Release:
Component: STUDIO
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