Clarity: ODF-0101: No Object Found error generated from Task Properties Assignment portlet Filter List Configuration page.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

After Configure the Assignments Filter List Layout from the Task Properties Assignments page via Actions-configure the following error occurs:

        ODF-0101: No Object found.

The Application Log file shows additional error message:

WARN [http-80-Processor2] odf.view (admin:5001899__-4b44c182:odf.objectUserFilterLayout) Could not load factory filter view file. viewCode=taskAssignmentList

Steps to Reproduce:

1. Create a Project
2. Add a resource to team of project
3. Create task and assign the resource to the task
4. Click "Configure" from the Actions Menu on the Assignments Section
5. Select "Filter List Section - Layout"
6. Error occurs

Expected: To be able to configure the filter layout
Actual: Error message shown "ODF-0101: No Object found"

Solution:

Workaround:

1. Navigate to Project -> Tasks: Assignments page
2. Enter the appropriate filter for the Task name in the 'Parent Task' field, do not include sub-tasks, select the appropriate resource in the 'assigned to' field
3. From the results, you can 'Assign', 'Replace' or 'Remove' Resources

Status/Resolution:
This issue has been documented as CLRT-51916 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Support.

Keywords: CLARITYKB, CLRT-51916, clarity12open.

Environment

Release:
Component: STUDIO