Set Password not to expire on portal for a user account

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Article ID: 5136

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

How to set Password not to expire on portal for a user account?

Cause

Password expires for every 91 days on the Portal

Environment

All Environments

Resolution

The portal does have a password expiration which we will set to 13 weeks (91 days) and it is standard across all customers and cannot be changed.