After upgrading Clarity, there is no data being displayed in Project Team: Detail page on the time-scale grid.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

Certain jobs need to be run after an upgrade to repopulate this data.

Solution:

This portlet uses data in the NBI tables, which is recommended to be emptied prior to the upgrade. The Datamart Extraction job handles populating the NBI tables. The Datamart Extraction job and the timeslice job need to run post upgrade. Once these jobs run, data should be repopulated.

For additional information, please review the Clarity PPM Administration Guide.

Keywords: ClarityKB, Upgrade, Datamart, Timeslice, Time-Scale.

Environment

Release:
Component: PPMENV