Error when loading the Xtraction web page for the first time following installation.
<Please see attached file for image>
Without all the necessary Web Server (IIS) prerequisites in the Application Development, Xtraction will return errors when trying to connect to the configured app pool.
Service Desk Manager - ANY VERSIONXtraction - ANY VERSION
There are missing prerequisites described in the installation documentation.
This image is an example of the necessary prerequisites
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On new install please verify ALL prerequisites are installed from the Installation Guide to prevent errors with the configured application pools in IIS.
Please also review Xtraction community link: