Cannot export reports to local disk

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Article ID: 5130

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Updated On:

Products

CA Spectrum

Issue/Introduction

When attempting to export BOXI reports to the local Linux filesystem the following error is received:

destination directory error.[CrystalEnterprise.DiskUnmanaged] [cannot rexec cp]

Cause

This issue is caused by BOXI not being able to access the rexec application installed on the BOXI server to copy the report to the local system.

Environment

Spectrum 10.x BOXI 3.xBOXI 4.x

Resolution

Remove the rexec program from the Red Hat system and reinstall.

Additional Information

Spectrum 10.x 

BOXI 3.x

BOXI 4.x