Cannot export reports to local disk

Article Id: 5130

Status: Published

Updated On: 14-02-2018 08:11

Legacy Id: TEC1449297

Products:

CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management

Issue/Introduction:

When attempting to export BOXI reports to the local Linux filesystem the following error is received:

destination directory error.[CrystalEnterprise.DiskUnmanaged] [cannot rexec cp]

Cause:

This issue is caused by BOXI not being able to access the rexec application installed on the BOXI server to copy the report to the local system.

Environment:

Spectrum 10.x BOXI 3.xBOXI 4.x

Resolution:

Remove the rexec program from the Red Hat system and reinstall.

Additional Information:

Spectrum 10.x

BOXI 3.x

BOXI 4.x