VMWare devices in Spectrum disappear when the virtual center server reboots.

Products

• CA Spectrum

Issue/Introduction

VMWare devices in Spectrum disappear when the virtual center server reboots.

Cause

This is really an issue with the VCAIM, sometimes when the vCenter reboots the VM table is empty during initialization.

Environment

Release: Any
Component: SPCDIS

Resolution

A workaround for this issue is to go to Virtual Host Manager model's Configuration -> VMware -> vCenter Discovery view, and set the Allow Device Model Deletes option to NO.