Description:
Running Web Agent, I got this return code in the Apache error logs:
/quid_appl_ip9/idm_user/netegrity/webagent/bin/libmod_sm20.so: wrong ELF class: ELFCLASS64.
and the server does not start.
What is wrong?
Solution:
This is because you don't use the same architecture for your Web Agent and the Web Server.
If you run a Web Server 32-bit, you need to use a Web Agent 32-bit. If you run a Web Server 64-bit, you need to use a Web Agent 64-bit.
Consult the SiteMinder Support Matrix for more precisions.