Failed to Load Library Error

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Article ID: 5125

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

The following error is seen in the smps.log:

[SmAuthServer.cpp:239][ERROR][sm-Server-02910] Failed to load library ''. Error: Unknown Error

Cause

This error is typically caused by misconfiguration of a custom auth scheme.  In this particular instance, the custom auth scheme was missing the library name, and thus the empty quotes in the error message.  

Environment

All currently supported releases of the Policy Server, all platforms

Resolution

Examine the authentication scheme's properties to be sure all required fields are populated with correct data.