New user gets MML0005S - The user's access has been revoked. Reason code: 0x90C0820

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Article ID: 51249

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Updated On:

Products

CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu CA Datacom - DB CA Datacom CA Datacom - AD CA Datacom - Server CA Mainframe Software Manager (Chorus Software Manager) CA MICS Resource Management CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Datacom/AD

Issue/Introduction

Description:

When adding a new user to be permitted for CA Mainframe Software Manager, that user gets:

MML0005S - The user's access has been revoked. Reason code: 0x90C0820

But the user is in fact not revoked in the security product. What is wrong?

Solution:

We use IBM Java method com.ibm.os390.security.PlatformUser.authenticate(username, password) and it return errno = EMVSSAFEXTRERR (163) and errno2 = 90c0820.

According to IBM APAR OA21806 (and APAR # PK51686):

The two low-order bytes contains the RACF return and reason codes. In this case:

8        20      The user does not have appropriate RACF access to either the SECLABEL, SERVAUTH profile, or APPL.

The likelihood is that access is needed to APPL(OMVSAPPL). For other return and reason code, refer to the appropriate documentation. Review of the system log or running a security trace may yield further information.

Environment

Release:
Component: MSM